Support Coordination

Navigating the NDIS with confidence

The NDIS can feel overwhelming – but you don’t need to do it alone. At Beautiful Minds Therapy Support, our Support Coordinators walk alongside participants to help them understand their plan, connect with the right providers, and achieve their goals.

With over 20 years experience in the region, we are well connected and able to connect you with reputable, experienced and caring providers.

How Support Coordination works

All ages support, tailored to your needs

Beautiful Minds Support Coordination helps you make the best use of your supports that are funded within your NDIS plan.

Support Coordination is a capacity-building support that supports you to:

  • Understand and use your NDIS plan to work towards and achieve your NDIS goals
  • Connect you with NDIS providers within your community that can best support you and assist you to achieve your goals 
  • Build your capacity, confidence and skills to coordinate your own supports

Specialist Support Coordination

Specialist Support Coordination is a higher level of Support Coordination that is required for more complex participants with specialist support needs. 

A Specialist Support Coordinator works to manage complex and challenging situations and complex stakeholder teams to ensure continuity of care for the participant and to manage the complex needs of the participant.

These situations may include complex hospital discharge to the community of a high care participant.

Understanding your level of support

Level 1: Basic - Community connections and straightforward services

We help participants connect with community supports and make use of straightforward services, building confidence in navigating the system.

Level 2: Case Management - Help with multiple providers and progress monitoring.

Our team works more closely with participants, helping to manage multiple services and providers, monitor progress, and adjust supports as goals change.

Level 3: Specialist Support Coordination - Intensive support for complex needs and high-risk participants

For participants with highly complex needs, our specialist coordinators provide intensive support, including:

  • Managing complex service delivery environments
    Crisis and risk planning
  • Coordinating multiple stakeholders and services
  • Supporting transitions (e.g. hospital discharge)

No matter the complexity, we walk alongside you.

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